24/7 service available 
Why us?
Citywide Care Agency Ltd is committed to providing social care and support services for people to enable them to remain at home and remain as independent as possible. The domiciliary care service seeks to provide support to a wide variety of service users. It aims to enhance the quality of life of service users, and their care.
Personal Care
At Citywide Care Agency Ltd, we strive to give our best to our clients. Our diverse knowledge enables us to provide an excellent service of care to our users.
This is only possible because of our qualified and well-trained team of carers. We can proudly and confidently offer our service users an extremely high level of care.
About our service
- We offer a comprehensive service to suit the needs of our users.
- Provide the best possible quality service for our clients within a confidential and safe environment.
- Always treat our clients in a peaceful, practical, professional and comfortable surroundings by adhering to various compliance procedures as stipulated in infection control, safeguarding, privacy, confidentiality and dignity policies.
- Show our customers the courtesy and respect they deserve at all times irrespective of ethnic origin, religious belief, personal attributes or the nature of the health problem.
- All our cusomers are involved in decisions regarding their treatment. •
- We promote good health and well-being to our users through education and information; also utilising electronic processes wherever possible to make care and information more accessible.
- Ensure our team members have the skills and training to carry out their duties competently, and will have opportunities to discuss and learn from problems or issues that arise at any time.
- Our organisation is compliant with legislations and policies relevant to maintaining trust, confidentiality, and high quality care.
- We aim to treat all our customers with respect, dignity, courtesy and ensure that dignity and confidentiality is being always maintained.
